Finnish Immigration Service commits to overhaul procurement practices and enhance transparency
Finnish Immigration Service service point in Helsinki. LEHTIKUVA
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The Finnish Immigration Service is embarking on a transformative journey to enhance its procurement practices, with a particular focus on a competitive tendering process scheduled for 2024 concerning the development and maintenance of its case management and customer relationship management system for immigration affairs. Additionally, several segments of the agency’s reception operations will undergo procurement changes.
In a bid to ensure transparency and efficiency in these processes, the Finnish Immigration Service will heed recommendations recently issued by the National Audit Office of Finland (NAOF).
The NAOF has recently conducted audits of certain long-term service procurements within the Finnish Immigration Service. The timing of these audits coincided with the agency’s ongoing and forthcoming significant tendering procedures this year.
Ilkka Haahtela, Director General of the Finnish Immigration Service, emphasized the importance of adhering to the Act on Public Procurement, stating, “We must comply with the Act on Public Procurement in all our operations. We need to ensure that we have sufficient competence in public procurement within the agency. Making public procurements of high quality will help us obtain as good services as possible for our customers while saving state funds.”
In the quest for excellence, the Finnish Immigration Service has sought external consultation to bolster its internal re
Source: www.helsinkitimes.fi
